Shipping policy
Shipping Policy — Vibe Room Aesthetic
Last updated: August 2026
Vibe Room Aesthetic is committed to full customer satisfaction. We do everything we can to get your order to you as quickly as possible. Please note that holidays may affect delivery times.
1. Processing & Shipping Times
Orders are processed within 2-5 business days and shipped via our fulfillment partners. Delivery typically takes an additional 7-15 business days depending on your location, for a total estimated delivery time of 9-20 business days.
Orders are not processed or shipped on weekends or public holidays. If we're experiencing high order volume or a supplier delay, we'll notify you by email if there's a significant delay to your order.
2. Shipping Destinations
We currently ship worldwide. Delivery times vary by destination — some countries may experience longer transit times due to distance, customs processing, or local carrier availability.
3. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after you receive it.
4. Incorrect Address Disclaimer
It is the customer's responsibility to ensure the shipping address entered at checkout is correct. Please contact us immediately at anomix550@gmail.com if you notice an error — we'll do our best to correct it before the order ships, but we cannot guarantee changes once an order has entered processing.
5. Undeliverable Orders
Orders returned to us as undeliverable due to an incorrect address may be subject to a reshipping fee to cover additional postage.
6. Lost or Stolen Packages
If tracking shows your package was delivered but you haven't received it, please contact us within 7 days at anomix550@gmail.com so we can help investigate with the carrier. In some cases, we may recommend filing a report with local authorities or your delivery carrier.
7. Import Duties & Taxes
Depending on your country, your order may be subject to import duties, taxes, or customs fees imposed by your local customs authority. These charges, if applicable, are the responsibility of the customer and are not included in the item price or shipping cost shown at checkout. We recommend checking with your local customs office for more information before ordering internationally — this is particularly relevant for orders shipping to the United States, where duty-free thresholds for low-value imports no longer apply.
8. Out-of-Stock Items
If an item in your order is temporarily out of stock, we'll notify you by email with the option to wait for restock, swap for a similar item, or receive a refund for that item.
9. Order Cancellations
Orders can be cancelled free of charge within 24h of being placed, provided they have not yet entered processing. Contact us immediately at anomix550@gmail.com to request a cancellation.
10. Acceptance
By placing an order with us, you agree to the terms of this Shipping Policy.
11. Contact Us
Questions or concerns about your shipment? Reach us at anomix550@gmail.com — we typically respond within 24-48 hours.